Privacy policy

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Pampered Med Spa LLC, doing business as BioCell Med Spa (“BioCell Med Spa,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you interact with us, you may voluntarily provide:

  • Full name

  • Email address

  • Phone number

  • Appointment details

  • Payment information (processed securely through third-party providers)

  • Health or treatment-related information (when relevant to services)

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on site

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Provide personalized treatments and consultations

  • Communicate with you about services, promotions, and updates

  • Improve our website, services, and client experience

  • Process payments securely

  • Comply with legal and regulatory requirements

3. Medical & Health Information (HIPAA Considerations)

As a medical spa, certain information you provide may be considered protected health information (PHI). We take appropriate safeguards to protect this data and only use it for treatment, payment, and healthcare operations where applicable.

However, online forms and website submissions may not be fully HIPAA-compliant, so please avoid submitting sensitive medical information through unsecured channels unless directed.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

  • Trusted third-party service providers (payment processors, booking systems, marketing platforms)

  • Licensed medical professionals involved in your care

  • Legal authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance your browsing experience

  • Analyze website traffic

  • Personalize content and advertisements

You can adjust your browser settings to refuse cookies, though this may affect site functionality.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

BioCell Med Spa
Pampered Med Spa LLC
430 W Iowa Ave.
Nampa, ID 83686
Phone: (208) 965-8797
Email: info@biocellmedspa.com